- How do I calculate my shirt size? Do you provide the size chart?
YES, we do provide a size chart where all the specifications are mentioned for each size.
- How much time does it take to deliver?
We strive to dispatch within your orders at the earliest. Orders are generally dispatched within 1-2 working days of receiving the order. Based on courier connectivity, the product gets delivered anywhere between 3-6 working days after dispatch. In exceptional cases which are beyond our control, there may be some delays.
- In my product colour is fading. Is this normal?
If the product is washed as per the wash care details provided on the product, there are minimum chances of fading during the first 30 wash cycles. However denim products have a tendency to fade and may or may not fade after wash. All our non denim products are pre-washed with special chemicals to increase the fastness of the dyes used on the product.
- Whether the colour appearing in the picture is exactly same as that of the product?
Factors like lighting, screen resolution may cause slight variation in colour. However our photographers are strictly instructed to capture the truest colour possible of the product.
- If I need any modification in size of the product, will it be done?
In order to avoid such issues, we request you to refer the size chart before purchasing the product. We suggest you to measure your size properly before ordering the product. In case if the product is not matching with your size, then you can request for modification. But modification comes at extra charges and is negotiated offline.
- Through which courier service will you be sending the product?
We have tied up with leading courier services such as FedEx, Aramex, Delhivery, Bluedart and India Post to deliver our products. The courier service will be chosen based on your location and the availability of courier services in that location. We may use aggregators for ease of logistics, your personal data may be shared with them.
- What are the payment methods?
We prefer prepaid payment method such as Net Banking, Wallets, Credit/ Debit Cards, UPI,Cash-On-Delivery, Cash-Before-Delivery etc.
- Is COD available?
YES, we do have COD option as well. However, there will be additional charge of Rs.100 extra for COD.
- Whether printed copy of the bill is provided along with the product?
You will get a printed bill with the product.
- Whether you deliver the product to anywhere in India?
YES, we deliver almost everywhere in India as long as there is courier connectivity.
- What is the packing material used?
We use BOPP polybags for primary packing of the product, which is then packed in a Tamper Proof LD bag.
- What should I do if I don’t have a proper measuring tape?
Try ordering the nearest size that you feel will fit you.
- What are the cloth materials used?
Almost all our products are 100% Cotton except stretchable products which have a certain amount of Spandex. If any product has a different fabric composition from the above, it will be mentioned in the product description.
- There are wrinkles in the dress material. How to remove?
Wrinkles which are formed naturally can be removed by ironing. But if wrinkles are formed due to wrong washing, then they remain permanently. So, we suggest washing as per the care instructions provided along with the product.